Technical Authority Expert

Ericsson

Location

Noida | India

Job description

Take ownership of internal user issues reported and seeing problems through to resolution
Researching, diagnosing, fix, and identifying solutions to resolve Windows/Vmware related issues
Nutanix , SRM, vRops will be added advantage
Properly escalate unresolved issues to appropriate internal teams
Talk to clients (internal) through a series of actions, either via phone, email, or chat, until the request is closed. Follow up after the solve.
Document technical knowledge in the form of notes and manuals. Prepare accurate and timely reports
Prioritize and lead several open issues at one time. Ensure all issues are properly logged

You will bring

Knowledge and experience on VMware ESX and ESXi ( 5.5, 6.5, 6.7 & 7.0) hypervisors Upgrade and Administration.
Solve skills in VCenter, ESX and ESXi hosts, Networking, and storage.
Experience on planning, deploying and maintain VMware vSphere environments.
Experience on Hot Add features like CPU, Memory, Disk & NIC for Virtual Machine.
Troubleshooting when virtual machines do not respond to RDP and Health Checking.
Working with vendor on physical server hardware failures issues.
Working with different Hardware Vendor, example: HPE, DELL & Cisco
VM deployment skills form Templates and OVA/OVF.
Monitoring of virtual Machines and ESX Hosts.

Job tags

Salary