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Location

Bangalore | India

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Job description

Greetings from JobShop,

We are India's Largest BPO Recruitment Company.

Please call HR Sumaiya on 8095574000 or 9964080000 or 080-46115600 or visit jobshop.ai to explore other open positions with us.

Customer Service International Voice Process

Provide customer support and resolve customer queries on call.
Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
Candidate should be flexible to work in 24*7 environments (US Shift).

Key Qualifications & Skills Required
The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
Should be quick learner and self-motivated.
Applicants must possess a high school diploma, a second-year pre-university certificate (2nd PUC), or hold a recognized three-year diploma from an accredited institution. Graduates from diverse academic backgrounds are welcome to submit their applications.

Please call HR Sumaiya on 8095574000 or 9964080000 or 080-46115600 or visit jobshop.ai to explore other open positions with us

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Job tags

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Salary