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Production Support Specialist


LTIMindtree


Location

Delhi | India


Job description

Experience 4-10 YearsLocation Pune or MumbaiNotice Period Immediate to 30 Days Job Title L2 Brains Support Job Description 1. Should be well versed with below technical skills a. SQL/Oracle /Ingres Database b. Linux c. Shell scripting d. SQL e. ITIL 2. Experience in working L2 support team 3. Strong ITIL knowledge. Certification desirable 4. Need to have a strong core banking background (CASA, LOAN, GLs, Direct Debits). 5. Excellent application support troubleshooting capability 6. Ability to handle pressure and callouts 7. Participate & drive MIM(Major incident) for applications independently 8. Good communication Skills. Excellent email etiquette. 9. Should have experience with working geographically distributed team 10. Has worked with Service Now or at least with one incident management tool 11. Ability to provide clear and crisp updates to team lead/manager 12. Should be a good Team Player & ready to work under pressure, at times ready to extend working hours


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