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Sales Engineer


GREEN AIR TECHNOLOGIES


Location

Delhi | India


Job description

Title: HVAC Sales Engineer / Manager (Salary / Exempt)

Location: Delhi & Hyderabad

Normal Hours: 9:30AM to 6:30 PM Monday-Saturday or as necessary

Function:

The HVAC Sales Engineer will conduct sales acquisition, project coordination (turnover), and

account management activities in the assigned geographic and/or vertical market territory in

support of Green Air Technologies goals.

Education/Qualifications:

 Bachelor's degree in Engineering or equivalent professional experience.

 Professional and industry-specific certifications and licenses.

Experience:

 Minimum of two (2) years of progressive experience in Commercial HVAC (Chillers, VRF,

Rooftops, Packaged, Air Handling Units etc.) Temperature Controls, Refrigeration, and/or

facilities management.

 Minimum of two (2) years of documentable 'high energy' sales experience.

Scope:

1. Perform outside sales activities, including travel as required with occasional overnight

stays.

2. Prepare estimates for equipment, materials, projects, and services. Develop proposals for

presentation to customers.

3. Represent Green Air Technologies as the preferred mechanical service provider for

customers, employees, and business partners.

4. Develop and maintain ongoing job cost accounting to allow timely reviews of

effectiveness and profitability of all work performed.

5. Ensure compliance with local, state, and federal legal requirements. Maintain a high

level of business ethics.

6. Leads by example through personal compliance with all Company safety policies,

procedures, and workplace safety issues in assuring a safe working environment for all.

Verify that all required safety measures are identified and included in estimates and

customer proposals.

Responsibilities:

1. Develop proposals, often involving cost effectiveness or return on investment

calculations, for presentation to customers based on preliminary site review and analysis

of projects with customers, blueprints, specifications, proposals and other documents.

2. Determine customer need and work closely with customers to determine the most costeffective

and sellable solutions, thereby increasing and sustaining customer loyalty.

3. Conduct post sale follow-ups with customers to ensure all sales agreements have been

accomplished and customers are satisfied with all aspects of the transaction.

4. Manage and sustain high levels of customer satisfaction and provide solutions for

performance enhancement and proactive resolution of issues to ensure customer

expectations are met.

5. Ensure Company financial standards are maintained, including; but not limited to,

profitability, productivity, payment schedules, subcontracts, terms, conditions, and

accurate invoicing.

6. Follow-up with internal and external contacts in a timely manner.

7. Maintain accurate and timely sales activity information in Company sales management

and reporting tools including, but not limited to, Outlook, CRM, and Quote Logs, booking

and project management and turnover documentation. Record sales leads, contacts,

referrals, future opportunities, follow-ups, key names and addresses.

8. Maintain an accurate sales pipeline and a high level of pipeline management. Provide

accurate periodic sales forecasts as requested.

9. Increase market penetration within assigned geography and/or vertical market by

securing new customers and expanding the scope of products and services purchased

by the existing customer base at key, target, managed, and maintained owner

accounts.

10. Take a lead role in the sale of planned service agreements at customer locations and

incorporate all appropriate offerings that provide measurable value to the customer.

11. Determine the manpower and material requirements for projects based on the known or

expected complexities of the perceived work relative to the capabilities of available

field personnel, subcontractors and vendors, and the planned or promised completion

time/date. Schedule manpower, materials, and resources to achieve orderly, efficient,

socially responsible, and cost-effective implementation and progress leading to

profitable project completion.

12. For acquired projects, facilitate on-time completion within budget in accordance with

specified requirements of the project scope stipulated in the approved proposals.

13. Responsible for project/service order document control and organization.

14. Ensure engineering standards of quality, cost, safety, timeliness, and performance are

met.

15. Oversee the execution of maintenance contracts to ensure profitable contract

compliance and on- time contract renewals

16. Manage and sustain high levels of customer satisfaction. Provide solutions for

performance enhancement and proactive resolution of issues to ensure customer

expectations are met.

17. Perform sales-related duties as directed and accurately communicate sales and project

execution efforts to Location Manager, Operations, and Administrative Teams in a timely

manner.

18. Maintain excellent relationships with Operations and Field personnel. Follow-up on all

leads from field personnel, service technicians, Service Coordinators, Location Managers,

and other employees.

19. Follow-up with internal and external contacts in a timely manner.

20. Develop relationships with Engineers, Architect and general contractors to partner with

our company on projects.

21. Maintain liaison with representatives and local suppliers to stay abreast of product lines

and equipment.

22. Maintain and improve sales skills, HVAC systems awareness, and industry knowledge

through self-study, product seminars, company-provided training, and self-improvement

courses.

23. Perform other duties as assigned by Management Team.

Skills:

 Excellent oral and written communication skills.

 Self-motivated, extraverted, tactful, organized, results and goal-oriented professional.

 Driven by a desire to satisfy customers and provide a high level of customer relations skills.

 Computer literate with good working knowledge of office products, equipment, and

procedures.

 Ability to communicate and sell services, as well as equipment and systems. Capable of

successfully closing the sales agreement and provide follow-up to assure sustainably strong

customer relationships.

 Above average organizational skills

 Excellent project management skills to properly plan the implementation of a project

(timely availability of required materials, equipment, tools, and manpower)

 Great 'people skills' to work closely with management, sales, purchasing, accounting,

and field personnel within the Company; as well as with vendors, customers,

subcontractors, etc. outside the Company.

 A desire to continually learn new methods; adopt, accept and apply new technology

from internal or external resources and continually strive to identify more efficient ways to

perform existing processes.

 Challenge the 'status quo' and motivate other team members, openly taking into

account the ideas and suggestions of others and incorporating constructive suggestions

into practice.


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