Customer Relations Executive - Collections Telecaller

Location

Pune | India

Job description

Position : Customer Relations Executive – Collections Telecaller

(female candidates preferably)


Job Description:
I ) Handle incoming calls from & make outgoing calls to customers who have missed on their monthly payments (Collections - Soft Bucket), calling for EMI collection and recovery process
II) Handle incoming calls from & make outgoing sales calls to our loan customers promoting ECS ( electronic clearance system ) / SI ( standing Instruction ) / PDC ( post-dated cheques ) as a regular mode of repayment of the loan ( part of the Collections Team )

Desired Candidate's Profile ( full time candidate ):
1. Must be a graduate.
2. Excellent written and oral communication skills.
3. Should be proficient in English, Hindi & Marathi .
4. Minimum 1 year experience in a Domestic / International voice process Call Centre, preferably in Collections or Sales process

1. Ability to convince
2. Be able to handle escalations

Shift: Monday to Friday - 9:30 am to 6.00 pm, Saturday – 10.00 am to 2.00 pm
Location: PUNE, WAKDEWADI


Salary: As per Industry Standards (range 14000 – 20000)

written and oral communication skills,Should be proficient in English, Hindi & Marathi

Designation: Customer Relations Executive Collections Telecaller

Vacancies: 3

Experience: 0 - 1.0 Year(s)

Job tags

Salary

Rs 1.68 - 2.4 lakhs p.a.