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Key Account Manager


Cre8r.ai


Location

Mumbai | India


Job description

Drive & support the account management function for the designated client/s that includes but not limited to client’s; monthly revenue target, campaign planning & roll outs, query/call/s handling, scheduled reach-out/calls to clients, invoicing, payments, dashboards Co-ordinate directly with client’s key SPOC’s on regular basis to understand the exact requirement/s and plan all the necessary steps to ensure smooth execution as per defined SOP’s Coordinate with a campaign management team for smooth execution of client’s campaigns Make sure that the Ops team is regularly onboarding relevant set of influencers as per client’s brief Make sure that all internal & external trackers are regularly updated in the client’s template Work on media plan (google sheet/excel) and deck (canva) as per clients brief and present the same as per the requirement Brainstorm a creative strategy and coordinate with the creative agency to get the creative routes, treatment notes, scripts and final content Create SOP’s for all important processes specifically pertaining to the account management & campaign execution function Efficient coordination & team work with internal & external stakeholders and other colleagues. Ensure that the management dashboards are maintained & implemented as per SOP Escalate irregularities & inefficiencies in the role, function, department and company to the management as & when. Good account management & execution skills and ability to implement campaigns as per defined SOP’s. Work in the individual capacity and also channelize campaign management and Ops team towards the successful execution of campaigns as per clients marketing goals and KPI’s Be aware of the digital ecosystem and constant knowledge update with digital advertising ecosystem Good communication skills and ability to negotiate well.


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