Rangam Infotech Pvt. Ltd
Location
Gurgaon | India
Job description
Job Description
Job Description | ||||
Position | Senior Virtual Cluster Manager | Location |
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Department | Customer Advisory Team | Function | Virtual Sales Force | |
Reporting to | Virtual Business Head | Band | 4A | |
Job Summary To manage, develop & supervise a team of insurance sales managers, driving business virtually through relationship management, sales productivity-per-executive, thereby achieving sales targets | ||||
KEY RESPONSIBILITIES
Recruitment- Team Building · Identify, select and recruit insurance sales manager · Ensure successful onboarding and launch of the managers, with high focus on process- orientation and quality training · Ensure building of sustainable relationships and trust with team and key customer accounts through open and interactive communication in digital/virtual mode
Sales- Unit Revenue Generation · Exceed revenue targets · Drive Unit Productivity as per company norms · Ensure 100% month-on-month activation of managers on both recruitment and sales · Counsel and mentor team in order to ensure managers are capable and motivated to achieve operating plans/business targets · Ensure that all executives under supervision perform 100% as per the company’s rules and regulations wrt. need-based selling, compliance and customer service · Ensure 0-free-look cancellations, renewal payment by rightful selling
Ensure smooth business functioning · Effectively manage, track and convert leads provided by the in-house operating teams · Engage with customers to provide quick response to customer queries, provide customer service · Educate team/ prospects about MIL products vis-à-vis products of competition to enable them in taking appropriate decisions · Conduct Fortnightly performance review (PRP) with executives · Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
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Measures of Success
Key Relationships · Head, Direct Sales Force · Channel Head · VP, Business Strategy · HR Team · Ops (Policy Issuance) Team · Trainer and DCC (Training Team)
Key Competency Skills · Leadership Skills · Analytical Ability · Customer centricity · Maturity to manage team · Coaching and Mentoring skills · Process and Result orientation · Laisoning with HO
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Desired qualification and experience · Graduate preferably with an MBA degree · Total experience should be 10-11 Yrs. with min. 4- 6 years’ experience in handling of Sales Reps/Agents/DSAs · Should have similar market exposure and experience in process driven, quality sales organizations · Familiarity with skills in recruitment & development of teams, strong networking · Must have a successful track record for driving business targets · Ability to build business strategies around driving and achieving business targets | ||||
Job tags
Salary