Work directly with the PIC and any other key leaders to support all aspects of their daily work routine.
Maintain the leader's calendar, including scheduling meetings, appointments, speaking engagements, and travel (may include domestic and international), transport and accommodation arrangements. Exercise discretion in committing time and evaluating needs.
Serve as a liaison between the leader and office staff. This may include receiving and screening meeting invites, answering a variety of questions with tact and diplomacy, taking messages, and directing queries appropriately for resolution.
Coordinate work with other staff as needed; play a key role in the coordination of staff efforts.
Provide coordination, monitoring, and communication of projects and programs managed by the leader.
Assist in PMO activities and processes including project planning, prioritization, initiation, execution, and training, as well as in fostering collaboration of end-users and key stakeholders.
Serve as a primary point of contact for the leader, including helping to coordinate the work of the different groups and providing administrative support for governance meetings.
Assist in the development of presentations and white papers for internal and external audiences.
Determine priority of matters of attention for the leader; redirect matters to staff to handle, or handle matters personally, as appropriate.
Keep the leader advised of time-sensitive and priority issues, ensuring appropriate follow-up.
Routinely perform a wide variety of support duties.
Handle printing, mail/overnight packages, copying, filing, and email/messages as applicable.
Compose and prepare letters relating to routine correspondence for the leader's signature.
Schedule departmental meetings; assist in the preparation and distribution of meeting agendas and materials.
Maintain paper and electronic filing systems.
Maintain confidential and sensitive information.
Attend meetings and take notes of discussion; prepare the initial draft of minutes and summaries.