Key Accounts Operations Manager
Niyara Workforce Solutions Private Limited
Location
Mumbai Suburban | India
Job description
We are a start up and looking for young leaders to join our team of outsourcing solutions.
- Should be able to develop a strategy in identifying the account and ensures the sales target is met.
- Responsible for Service quality as per services contracts within the agreed SLAs
- Should be able to multitask and have an entrepreneurial attitude in managing customers competently
- Ensure the calls are resolved as per the SLA
- Should be able to increase the business volume within the existing business.
- Should be able to collate information and data from relevant sources and report to Management
- Should be able to generate daily weekly monthly reports as specified by the Management
- Good Interpersonal Skills and good etiquette
- Ability to impart training
Requirements
Graduate with minimum 4 years of relevant experience having worked with outsourcing service providers.
MBA will be preferred.
Good communication skills and ability to multitask.
Graduate with minimum 4 years of relevant experience having worked with outsourcing service providers. MBA will be preferred. Good communication skills and ability to multi-task.
Job tags
Salary