Infinity Advertising Services Pvt. Ltd.
Location
Faridabad | India
Job description
Responsibilities
- Client Relationship Management:
- Cultivate and maintain strong relationships with existing clients.
- Act as the primary point of contact for client inquiries, ensuring prompt and effective communication.
- Account Growth:
- Identify opportunities for account growth and upselling of services.
- Collaborate with the sales team to develop strategies for expanding client accounts.
- Strategic Planning:
- Develop and implement strategic account plans aligned with client objectives and company goals.
- Provide insights and recommendations to clients to enhance their business outcomes.
- Project Oversight:
- Oversee the successful execution of projects, ensuring they align with client expectations and objectives.
- Collaborate with internal teams to deliver high-quality and timely project deliverables.
- Team Leadership:
- Lead and mentor account management teams.
- Foster a collaborative and high-performance culture within the account management department.
- Financial Management:
- Manage account budgets, ensuring profitability and cost-effectiveness.
- Monitor financial performance against targets and implement corrective measures when necessary.
- Client Satisfaction:
- Conduct regular client satisfaction assessments and implement improvements based on feedback.
- Address and resolve client issues in a timely and effective manner.
- Market Research:
- Stay informed about industry trends and market changes.
- Provide clients with relevant insights and recommendations based on market intelligence.
Qualifications - Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in account management or client servicing roles, with a minimum of 4-5 years in a similar position.
- Strong understanding of client needs and the ability to translate them into actionable strategies.
- Excellent communication and presentation skills.
- Strategic thinker with a track record of developing and implementing successful account plans.
- Leadership and team management experience.
- Financial acumen with the ability to manage budgets effectively.
- Results-oriented with a focus on client satisfaction and account growth.
Skills: account management,communication,management,client accounts
Job tags
Salary
