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Location

Thane | India

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Job description

Greeting for Teleperformance

Candidate must have experience in international process customer service, Banking process or BFSI background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably.
Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations.
Excellent communication skills in English. Minimum 2 years experience in international. Cat support Salary upto 4.5L, Days
Location: Thane.

Contact HR:- Yamanur K- 9449900627 or WhatsApp your CV.
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Job tags

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Salary