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Location

Bangalore | India

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Job description

Dish Network Technologies India Pvt Ltd, is a wholly owned subsidiary company of Dish Network Corporation, a Fortune 250 company. Dish Network Corporation is a connectivity company based out of Englewood, Colorado, USA, which is the owner of the direct-broadcast satellite DISH TV, OTT streaming Sling TV services, OnTech Smart services and Dish Wireless services. In 2020, DISH officially acquired

Boost Mobile and Ting. With these acquisitions, it officially launched its Wireless business, offering both prepaid and postpaid services. We are building the first virtualized standalone 5G-only network in the USA. DISH is transforming the future of connectivity. We're doing it by building the country's first virtualized, standalone 5G wireless network from scratch.

Dish Network Technologies India Pvt Ltd, have centers in Bangalore and Hyderabad. Both these centers handle Engineering and Information Technology related activities for its parent company Dish Network.

Our Vision is to change the way the world communicates. Our Mission is to connect people and things. We believe in innovation & encourage creative ideas. We have over 100+ granted patents filed from our Bangalore center and over 100 are in the patent processing stage. We follow employee friendly policies with flexible office timings as we believe in the quality of work & the results produced by the employees.

Job Duties And Responsibilities

• Must be ready to work in 24/7 shift
• Monitoring- Network,servers,wireless & Application infrastructure
• Thoroughly and accurately understand alerts/issues and follow through resolution
• Provide single point of contact duties for high risk and service impacting events
• Follow incident management process for the reported incidents
• Joining Scheduled change bridges & other troubleshoot bridges and help them to get fix agents
• Answer triage hotline and determine severity level and execute standard escalation procedures
• Communicate with ISP for circuit issue until resolution

Skills, Experience And Requirements

• Engineering Degree or Equivalent bachelor's degree with 3-5 years of prior NOC experience
• Excellent Monitoring experience like Orion, Zabbix, Dynatrace, Grafana tool
• Hands on experience with Job scheduler like Control M
• Excellent written & verbal communication skills
• Should be a good at process oriented
• Good knowledge on ITIL ,Control M & AWS Infrastructure
• Good to have CCNA, ITIL certification but not mandatory

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Job tags

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Salary