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Telesales Role


Crack-ED


Location

Gurgaon | India


Job description

Key Responsibilities:

- Conduct outbound calls to potential customers to introduce our products/services and generate sales leads.

- Follow up on leads and inquiries generated through various channels, such as website inquiries, social media, and marketing campaigns.

- Understand customer needs and requirements and effectively communicate how our products/services can meet their needs.

- Utilize sales scripts and product knowledge to effectively present and promote our offerings.

- Close sales deals and achieve monthly/quarterly sales targets.

- Maintain accurate records of sales activities and customer interactions in the CRM system.

- Provide exceptional customer service and address customer inquiries and concerns in a timely and professional manner.

- Collaborate with the sales team to identify opportunities for cross-selling and upselling our products/services.

- Stay up-to-date on industry trends, product features, and competitive landscape.

- Participate in ongoing sales training and professional development activities to enhance sales skills and knowledge.


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