Location
Nagar | India
Job description
LP Infotechis hiring IT Ops Specialist
Job Description:
We are currently seeking a skilled and proactive IT Operations Specialist to oversee and manage our IT operations. The ideal candidate will handle various aspects of IT operations including permissioning account management password recovery and help with maintaining existing dashboards. We are looking for an individual with handson experience in onboarding and offboarding processes and a solid technical background.
Responsibilities:
IT Operations Management:
Take the lead in managing daytoday IT operations including permissioning account management and password recovery tasks.
Ensure the smooth functioning of IT systems and address operational issues promptly.
Onboarding and Offboarding:
Execute effective onboarding processes for new employees ensuring a seamless integration into the IT environment.
Conduct offboarding procedures for departing employees prioritizing data security and compliance.
Technical Support:
Provide technical support to endusers and address ITrelated issues promptly like help with resetting passwords etc.
Collaborate with the IT team to enhance and maintain the overall IT infrastructure.
Inventory/Tool Management:
Assist in the management of company inventory.
Work to optimize tool usage and contribute to the efficiency of IT operations.
Here are the list of tools we use on a daily basis:
Jumpcloud (for security which includes MDM) to access AWS/Snowflake/Retool/1Password( to access accounts)
Openvpn to connect to US server
Workplace chat for communication with teams
Zoom to connect to meetings
Google sheets Google docs to maintain our reports and documentation
Superset For Dashboarding
Documentation:
Maintain accurate and uptodate documentation for IT processes and procedures.
Create user guides and documentation for onboarding offboarding and common IT tasks.
Minimum of 2 years of relevant work experience in IT operations.
If interested please share your resume
Job tags
Salary
