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Sr Customer Representative


ProForte Inc.


Location

Bangalore | India


Job description

Key Responsibilities

Deliver outstanding customer service

Identify and understand customer needs

Respond to customer queries in a timely and accurate way, via calls, email & chat.

Qualifications Required

A Metric/Grade 12 Certificate or equivalent

Experience, Knowledge, Skills And Attributes Required

  • 12 - 18 months experience in Inbound or outbound calling process (preference will be given to candidates who have collections experience with US clients)
  • High proficiency in verbal & written English (a neutral accent is preferred as customers are businesses based in the US)


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