New Store Operation Manager - NSO
Location
Mumbai | India
Job description
About FashionTV: FashionTV a global leader in fashion media and lifestyle boasts over 25 years of excellence. Recognized for empowering entrepreneurs FashionTV is an iconic brand dedicated to supporting businesses. FashionTV is the worlds leading fashion media and lifestyle brand. With over 25 years of experience we have a proven track record of success in helping aspiring entrepreneurs launch and grow their businesses.
Key Responsibilities:
- Store Launch Planning:
- Develop and execute a comprehensive plan for the successful launch of the new store.
- Coordinate with crossfunctional teams including marketing merchandising and logistics to ensure a seamless opening.
- Operational Excellence:
- Implement and enforce standard operating procedures to ensure efficient and effective store operations.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Team Leadership:
- Recruit train and lead a highperforming team of store staff.
- Foster a positive and collaborative work environment that encourages teamwork and individual development.
- Customer Experience:
- Ensure that the new store delivers an exceptional customer experience.
- Implement strategies to enhance customer satisfaction and loyalty.
- Inventory Management:
- Oversee inventory control processes including stock replenishment merchandise displays and cycle counts.
- Minimize stockouts and overstocks through effective inventory planning.
- Financial Management:
- Work closely with the finance department to manage the store budget effectively.
- Monitor and control expenses to meet or exceed financial targets.
- Compliance and Safety:
- Ensure that the store complies with all relevant regulations and company policies.
- Implement safety protocols to create a secure environment for both customers and employees.
- Vendor Relations:
- Establish and maintain positive relationships with vendors and suppliers.
- Negotiate favorable terms and conditions to optimize costs and enhance product availability.
Qualifications:
- Bachelors degree in Business Administration Retail Management or a related field.
- Proven experience in retail operations management with a focus on opening and managing new stores.
- Strong leadership skills with the ability to motivate and develop a diverse team.
- Excellent analytical and problemsolving abilities.
- Knowledge of inventory management merchandising and customer service best practices.
- Familiarity with retail technology and pointofsale systems.
- Effective communication and interpersonal skills.
inventory management,customer experience,team leadership
Job tags
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