Hewlett Packard Enterprise
Location
Chennai | India
Job description
Sales Processing Analyst
This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives onfinding new and better ways to accelerate what's next.We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.
Job Description:
Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE's values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences. Join us and redefine what's next for you.
Job Family Definition:
Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.
Management Level Definition:
Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.
What you'll do:
Responsibilities:
Key Responsibilities
o Reviews the OBR (Opportunity Business Review) approval and supporting documents to validate the Order booking requirements and highlight to Sales / Business as applicable.
o Responsible for business controls, approvals and deal compliance throughout the Engagement lifecycle, supports country Operational Excellence Reviews (OER)
o Maintains project files in accordance with the business control and record retention policies.
o Invoices customers based on contract terms and conditions and change requests.
o Manage projects where the contract is negotiated, the sales order and invoice are created, and the payment is received in a currency other than the Company Code currency (LC) or Global currency (USD).
o Effectively create & manage project and sales order structures with multiple business units, Partner with GPF as applicable etc.
o Managing invoices generated outside a systematic solution to accommodate customer billing or payment requirements, invoicing problems, time constraints etc.
o Partner with Supervisor or Production leads to assess the root cause of issues within the project and define improvement actions.
o Usage of VSM Methodology Monitors & improves data quality, including SFDC data quality, COMPASS Data Quality
Education and Experience
o Bachelor's in business management or equivalent
o Experience in presales, order acceptance checks, order booking, invoicing, procurement (Purchase Requisition) in simple words E2E knowledge. Add-ons, macro knowledge, ERP SAP (COMPASS).
o 4-6 years' experience in related areas
Knowledge and Skills
o Prior experience and understanding of order management process, programs, and policies.
o Ability to analyze contracts/formal agreements to understand and correct set up project financials
o Operations experience - Relevant Order Management experience. Managing Projects will be an added advantage.
o Requires good organizational and time management skills, Attention to detail, Willingness to work in a flexible and evolving environment.
o Fluent in English (verbal and written)
o Additional Skills - Self Motivated and Self Starter
o Systems and tools knowledge: Working Knowledge of SAP / other relevant ERP tools primarily Order management with good power point and MS Excel skills
Impact/Scope
o Collaborates with peers, technical and account leaders, and external and internal sales partners.
o Typically partners with high-level Individual Contributors and Managers.
o Supports global projects requiring sales operations systems design, implementation, and communication
Education and Experience Required:
Knowledge and Skills:
Additional Skills:
Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Problem Solving, Process Changes, Process Improvements, Sales, Sales Orders + 4 moreWhat We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
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Sales OperationsJob Level:
EntryHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: .
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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