interface.ai
Location
Delhi | India
Job description
Get To Know Us First! Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center. Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 160+ people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs and many who have been previous part of early-stage startups. We have grown 1800% in the last one year. Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues. We have grown 1800% in the last one year & are in the top 100 fastest-growing Fintech in Silicon Valley. We are a fully remote team
LinkedIn - Do You Make the Cut? As a SDE-II, you will be responsible for: Design, Implement and Maintain features, workflows and API’s across Interface’s conversational AI Platform, Products and Partner Integrations. Contribute to Improve engineering tooling and operations(primarily through automation) Give and receive technical feedback through code reviews or design discussions Work with a team of driven and passionate colleagues(Developers, Product managers, QAs, Conversational designers etc), who work on cutting edge technology and take pride in solving complex problems. Requirements Are extremely self motivated Have a growth Mindset Have Emotional Maturity Are Passionate about the possibilities at the intersection of AI + Banking Have worked in a product development startup Have strong fundamental understanding of Computer Science with a Bachelor’s degree in Computer science or related field Have 2-4 years of work experience as a software developer Hands-on experience in javascript and Node.js Hands on experience on writing complex SQL queries(Postgresql/MySQL) Have a good understanding of data structures and algorithms. Participate in Design and Development of new features in the product. Participate in Product releases through requirement reviews, development, deployment, documenting release notes and technical details regarding functionality and configuration. Ability to work in a high-paced dynamic environment with broad level requirements, deadlines, pressures etc. Working knowledge of Linux/Solaris environments Must have experience with Version Control systems preferably GIT Need to have excellent team orientation skills. Good Communication Skills required. Highly motivated, a Go-Getter who needs no supervision. Exposure to performance tuning & resolving production issues in previous engagements is a plus Having an exposure to AWS cloud environment is a plus Are passionate to learn new stuff(technologies, programming languages etc) and do so quickly Have excellent written and verbal communication skills, including the ability to write good technical documents. Benefits Remote First Policy Comprehensive Insurance Policy A chance to have a big impact early in your careerJob tags
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