Location
Noida | India
Job description
BOLD is seeking for professional who will be single point of contact for end users to receive support and maintenance within the organization's Desktop computing and Network management and support.
JOB DESCRIPTION
ABOUT THIS TEAM
Infrastructure team provides various services including automation, observability, cloud/server/network architectures, CICD, infrastructure as code, database administration, incident management, vendor management, security and compliance, and acquiring new skills. These services help to improve efficiency, reduce errors, and ensure fast and reliable application releases while maintaining security and compliance. Techops help teams monitor applications and infrastructure, create resilient infrastructure, identify and resolve IT service issues, manage vendors, and ensure cloud security and compliance. The team also focuses on continuous learning and implementing new technologies to provide better value to the organization.
WHAT YOU'LL DO
- Managing Network switches and Routers, Wireless controller
- Managing VLAN, network cable management
- Working on VPN, file server, print server, ticket tool etc.
- Installation configuration & troubleshooting of Desktop & Laptops, windows 7,8,10, Antivirus
related issues. - Monitoring, diagnosis and resolution of Servers, network, security operations & software related
issue. - Available and flexible to cover NOC days and on call basis.
- Outlook configuration and mail related troubleshooting
- Asset Inventory Management, systems audit for validation of number of systems and compliance
- Installation & Configuration of DNS & DHCP
- Vendor co-ordination for system's hardware and software related issue
WHAT YOU'LL NEED
- Experience on Routers, switches, Wireless Controller and access points, VPN, Polycom VC,File Server , Print server etc.
- Exposure in VLAN, Trunking , NS Lookup, trace route & Inter VLAN , Cable managemenin server room, Ticketing tool handling,
- Capable to identify, troubleshoot or escalate a wide range of OS problems, Laptop/Desktop Hardware problem, He should be good in resolving day to day user's reported issue
- Familiar with Apple IOS as well as Windows OS
- Experience in documenting processes, escalation management, trouble ticket initiation and tracking and excellent problem data gathering skills. IT Asset management, Inventory Management, System audit
WHAT'S GOOD TO HAVE:
- Experience in Windows Server, Active Directory/Domain controller, DNS, DHCP, Hyper-V
- Familiarity with Internet/web based applications
EXPERIENCE-
System Engineer- 3yrs+
BENEFITS
OUTSTANDING COMPENSATION
- Competitive salary
- Tax-friendly compensation structure
- Bi-annual bonus
- Annual/bi-annual appraisal
- Equity in company
100% FULL HEALTH BENEFITS
- Group Mediclaim, personal accident, & term life insurance
- Practo Plus health membership
- Mental health and wellness (apps, additional support, etc.)
FLEXIBLE TIME AWAY
- 24 days paid leaves
- Declared fixed holidays
- Paternity and maternity leave
- Compassionate and marriage leave
- Covid leave (up to 7 days)
ADDITIONAL BENEFITS
- Internet and home office reimbursement
- In-office catered lunch, meals, and snacks
- Certification policy
- Cab pick-up and drop-off facility
- Quarterly team outings and annual party
- Marriage, birthday, and Diwali gifts
ABOUT BOLD
WE TRANSFORM WORK LIVES
As an established global organization, BOLD helps people find jobs. Our story is one of growth, success, and professional fulfillment. We create digital products that have empowered millions of people in 180 countries to build stronger resumes, cover letters, and CVs. The result of our work helps people interview confidently, finding the right job in less time. Our employees are experts, learners, contributors, and creatives.
WE CELEBRATE AND PROMOTE DIVERSITY AND INCLUSION
We value our position as an Equal Opportunity Employer. We hire based on qualifications, merit, and our business needs. We don' discriminate regarding race, color, religion, gender, pregnancy, national origin or citizenship, ancestry, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other applicable characteristic protected by law.
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