Handling logistics, Transportation and customer services for Domestic & Exports of petrochemicals
Direct, optimize and coordinate full order cycle for domestic and export despatches.
Planning and coordination of product movement.
Manage truck/container entry, inspection of vehicle documents and physical fitness and scheduling while maintaining defined SLAs (Service-Level-Agreements with customers).
Allocation of orders as per criteria and arrange trucks/containers from 3PL service providers including documentation irrespective of seasonal variation.
Execution of export orders with all required documentation.
Manage payment cycle of vendors of transportation and other logistics service providers.
Implementation and training of Logistics related SAP transactions to stake holders.
Performance evaluation of vendors and MIS generation.
Contract handling of third-party logistic (3PL) service providers
Liaise and negotiate with transporters, shipping companies, freight forwarders, CHA's, surveyors, port authorities, customs and or excise authorities etc.
Preparation of all the commercial documents related to the supplies and record keeping.
Investigate and resolve customer complaints.
Comply with laws, regulations, ISO requirements and high safety standards in entire logistics operations
Active participation in various dept. audits and compliance of recommendations.
Identify areas of logistic cost reduction.
Identify and manage risk in product logistics.
KEY CHALLENGES
Responsible for evacuation of solid petrochemical products from the complex by getting adequate number of trucks.
Supervision of transporters, loaders for following safety procedure meticulously.
Organizing and monitoring storage and distribution of goods.
Ensure optimum vehicle turnaround time to improve entire the entire order cycle to enhance customer satisfaction.
KEY DECISIONS
Decisions made by job holder
Monthly/Weekly/Daily Planning of vehicle intake.
Optimization of the logistics chain related to petrochemical products
