HDB Financial Services Ltd.
Location
Bathinda | India
Job description
Role : Cluster Manager -Lending
Product : Personal Loan (PL) and Loan Against Property (LAP)
Experience : 12 to 15 years in Secured / Unsecured Loans preferably PL and LAP . Branch Handling experience is must. Team Handling experience is must.
Location : Bathinda
Key Functions :
- Interact regularly with Branch Managers/Branch Sales Managers/ Sales Staff to set targets & achieve required sales.
- Recruitment, Handling and grooming of the Branch Manager in presentation & selling skills.
- Make joint calls with sales team, if required.
- Training for competence development of Branch Managers /Branch Sales Managers.
- Provide inputs to develop marketing strategies and marketing support to Sales Staff.
- Work closely with the Regional /Zonal Manager for developing sales strategies.
- Driving Sales Processes.
- Ensure the flow of accurate and complete information for customer proposals.
- Ensure processes within the 'steps-of-sale' are managed effectively and efficiently.
- Provide market intelligence in term of business, product & proposal.
Key Responsibilities :
- Ensure all reports are consistent in quality: accurate, complete and on time
- Achievement of targets: penetration and cross sell.
- To lead the team to meet the business targets of revenue and profitability of the branches under cluster.
- Monitoring performance of Branches in terms of key drivers i.e. Contributed Value….Volumes / Profitability / Expenses / Losses
- Employee Retention
- Employee Productivity
- Customer experience
- Manage TAT's on credit & processing
- Minimize pre and post disbursal discrepancies
Skills / Competencies Required :
- 8 - 10 Years experience, with atleast 5 years in Retail Assets
- Ability to plan & execute
- Strong inter-personal skills and leadership ability
- Ability to create professional work culture that encourages enthusiasm and team spirit
- Understanding of credit & operations
- Ability to manage sales and implement change by taking complete ownership
Job tags
Salary
