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Chat and email process | Customer Service Representative


Motion Ads


Location

Faridabad | India


Job description

Role and Key Responsibilities:

Handling customers queries on webchat, email, and on social media.
Respond to customer query in a timely and accurate way via voice, email and chat.
Maintain accurate customer records.
Identify customer needs and help using customers use specific features.
Desired experience:

Must be graduates
Excellent English communication skills required - both verbal and written
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