Valuetree Ingredients Pvt Ltd
Location
Mumbai | India
Job description
Dear Candidates,
We, at ValueTree Ingredients Pvt. Ltd., are looking out for candidates who aspire to work with us in growing our business.
- Department: Inside Sales
- Designation: Inside Sales Associate
- Grade: 2B
- Years of experience: 12+ years
- Location: Worli, Mumbai.
Responsibilities:
- Manage incoming phone calls
- Generate sales leads & Working on Existing leads.
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Cold calling
Skills:
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Qualification:
· bachelor's degree in a relevant field, such as biology, chemistry, or healthcare, may be required,
· prior experience in inside sales or a similar role within the pharmaceutical industry, cosmetic, beauty & skin care will be preferred.
Interested candidates can share their updated resumes over email at [HIDDEN TEXT] or [HIDDEN TEXT]
Job tags
Salary
