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CONSULTANT


HCL Technologies Limited


Location

Madurai | India


Job description

Job Description (Posting).

Install and maintain all server hardware and software systems, as well as manage server performance and availabilityMaintain all system backups and aid in the restoration of all operations, as well as give all users with the necessary trainingCreate and manage all system tools for all scripts and automation processes, as well as oversee all capacity planningIntegrate all essential software and address any difficulties across numerous technologies, as well as design and offer backup support for business serversEvaluate all papers per system requirements, as well as all design and development activities, and administrate all sophisticated processesCreate an infrastructure to handle all business requirements and execute frequent system troubleshooting to fix all difficultiesMonitor daily systems, evaluate the availability of all server resources and carry out all Linux server tasksAssist in the setup and deployment of all virtual machines, as well as the installation and backup of all configuration proceduresMaintain and monitor all patch releases, as well as devise multiple patch installation procedures and keep all systems up to date per NIST standardsManage all resource performance and assure optimization, as well as provide support for all applications and maintain an ideal level of customer serviceMaintain and monitor all system frameworks, as well as provide after-hours assistance for all systems and keep up to date on Linux expertiseTroubleshoot all tools, maintain numerous servers, and back up all files and script management serversTest all new software, maintain patches for management services, and conduct audits on all security proceduresLinux Administrator may also require a Linux certification such as Red Hat.Hands-on experience of 2+ on VMware and Nutanix infrastructure.Must have/experienced on Networking activities and should be able troubleshooting Layer 3/layer 2 issues and session management. (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

Qualification

B-Tech

Skill (Primary)

CFS-Platform Engineering-LINUX


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