Mantras2success Consultants
Location
India | India
Job description
Job Descriptions
Role
Head sales and Marketing
Designation
Sr. Manager Sales and Marketing
Department
Sales and Marketing
Reporting to
Director
Reportees
Sales and Marketing team.
Job summary
To establish Dewas Metal section Group as Market leader [ in terms of market share, revenues & customer satisfaction ] while achieving sales & marketing targets through a competent Marketing & Sales team.
Working relationship
Internal
Purpose
Director
To discuss plans and strategies of sales and Marketing and its execution plans with long terms perspective
Engineering
To follow up for internal working for component & tool cost for giving quotation to customer. Support for Bill of material. Support for any data / information required from Customer
Production Planning & Control (PPC)
To discuss Projection plan every month.
To give Customer priorities
To support for urgencies, if supplier is not coordinating well.
To lead Internal coordination if support not given to PPC.
To give customer schedule to be given
Production
To update on customer requirements related to delivery priorities / seeking status updates specific requirements
To monitor and review complaints of customers
To understand and support needed to Production people and understand there constraints/barrier/and time line before any commitment to customer.
Accounts
To support of regular payment from the customers
To resolve the disputes of old payment issues,
To review with accounts and support monthly LC / RTGS requirements to give, any support required from customer
Quality
To update quality people on all quality issues cropped from the customers end.
To share knowledge of competitors upgradation status on qualitative aspects of products
To share feedback of customers on quality issues.
To appreciate and recognize to the employees of quality department on good feedback.
To organize interactive sessions between customer and quality people.
External
Purpose
Customer
To maintain interaction flow with customer
To understand and discuss new requirements of customer and his future business plans
To make long-term business plan of the company and projections of Investments/resource requirements and capabilities enhancement and talent acquisitions.
To follow-up purchase order timeline and its execution plans.
To discuss and review scheduled priorities with all stakeholders and update customer if any change.
To update customer in time if any delay in commitment due to material flow are tooling design or availabities.
To organize annual customer meet and interaction with Directors.
Key Authorities
Departmental Budgeting, Pricing strategies formulation,
Sales & marketing contracts signing/S&M expenses approvals
Recruitment of people in formation of Robust team of Sales and marketing
Recommending employee appraisals rankings/compensation decisions
Expenses sanctions, approving Sales & Marketing/customer visit Plans of S&M Team,
Leave sanctioning of his team members.
Rewarding and recognizing Good work of his team members.
Key Performance area
Marketing planning and driving revenue growth
To Conduct market analysis & identifying opportunities of growing business with existing customers
To use effectively various sources such as trade journals, industry network, trade associations to build a strong market data base & find out opportunities to sale new & existing products to the established customers of Dewas metal sections Limited
To establish process for continuously collecting & analysing potential/existing customers data, competitor moves, emerging needs of customers, business lost to competitors & reasons so as to stay ahead of competition
To make calendar for Preparation of customer visit plans for self & the team & rigorously implementing those with a focus on maximizing leads
To Implement marketing projects/initiatives to continuously strengthen company's brand, product positioning in consultation with Director Business Development & marketing experts
Providing critical business data to the Director on potential client base, Branding Campaigns, Marketing Collateral, Web Site, competition movements, product updates & emerging opportunities/threats
To Keep an eye on opportunities of long term high value contracts with existing customers & collaborating with Director for negotiating & closing business deals
To review critically the inquiry & sales MIS from sales team & using the information for aggressively driving the sales targets
To Monitor and keep strict control over S&M expenses to enhance profitability of S&M function & enhancing cost sensitivity of the sales team
To Achieve comprehensive sales & marketing targets defined for Order bookings, revenue collections, pricing, Delivery, customer satisfaction & profitability
People Development
To form appropriate robust team of sales and marketing through right talent acquisitions
To identify training needs and plan for the training of team members in perspective of business needs .
To resolve the interpersonal operation issues of team members
To identify future leaders and make succession planning
To work and continuous review for team engagement and satisfaction
To ensure work life balance of team members
To make communication channels for maintaing flaw less communication flow.
To reward and recognize the team and keep people motivated.
To establish the grievance redressal procedure
Customer relations ship and their satisfaction
To develop self-designed and customize parameters for customer satisfaction and enriching the mutual relations at every level at both end
To develop communication channels with customer for maintaing communication flow
To develop MIS mechanism with mutual understanding To design key processes of sales and marketing for customer communication, information and satisfaction.
Customer reach
To make self and teams -travel plans and its execution for customer reach and enhancement of footprint.
Reporting and MIS
To make monthly MIS for the Director and board.
To maintain and submit reports to director plans v/s achievements
To report Monthly bookings and next month projections.
To plan for bridging the gap if any
To project inventory level, market projections, customer feedback
To report market intelligence and customer feed back
Competencies requirement
Educational qualifications
BE & MBA marketing
Technical qualifications
B2B Marketing Experience, preferably Sheet Metal Industry
Experience
15 years of hands on experience of sales and marketing
Behavioral
Negotiating skill, Leadership, effective communication, acumen of sales and marketing, and proactive attitude towards business. Comfort in travelling. Approach towards emotional and psychological balance in work life.
Job tags
Salary
