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Location

Mumbai | India

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Job description

Job Description

Posting Description

Business Support Management (BSM) is a function within Corporate & Investment Bank (CIB) Finance & Business Management. You will be part of the group responsible for administrative and control-focused support to our CIB businesses.

You will collaborate with people across all levels and multiple lines of business to execute deliverables e.g., Business Managers, CIB BSM global counterparts, and Internal Business Partners such as Business Control, Compliance, Human Resources, and Technology.

Job Summary

As a Business Support Management - Access Management Associate within Corporate & Investment Bank (CIB) Finance & Business Management, you will be part of a team responsible for administrative and control-focused support to our CIB businesses. You will collaborate with people across all levels and multiple lines of business to execute deliverables. This role provides an opportunity to manage on/off boarding processes, implement controls, coordinate real estate, and handle ad-hoc requests from the business. You will also have the chance to work with regional and global teams to ensure business initiatives are achieved.

Job responsibilities

• Manage on/off boarding process e.g., verification checks, provision of technology and management of technology accesses including hardware, applications, market data for joiners and leavers
• Implementation of controls including consecutive leave, physical access management, business resiliency support, centralized policy and procedure; Communicate and coordinate implementation of firmwide policies and changes in strategy; Partnership with regional and global teams to ensure business initiatives are achieved
• Coordination of Real Estate including space planning, move management and location strategy; Represent CIB in firmwide and regional real estate strategy reviews and execution of associated logistics; Liaison with Global Real Estate and Facilities on projects and day to running of our locations
• Ensuring accuracy of headcount projections used in space planning; Reporting and analytics on our headcount and real estate footprint; Manage space assignments to optimize the utilization
• Analysis of operational changes and assess the change impact. Analyze and summarize data for presentation and interpretation
• Assist in day-to-day issues that arise e.g., seating constraints and Tririga/data issues
• Handle ad-hoc requests from business related to technology, real estate, resource allocation etc. Plan and oversee ad-hoc projects from execution through completion. Respond to audit and compliance queries

Required Qualifications, Skills and Capabilities

• Proven people management track record, especially in managing change
• Ability to implement new processes, escalate issues and communicate with influence
• Ability to analyse processes and issues: troubleshoot, make connections, leverage data and problem solve.
• Experience in operating across multiple locations, with different languages, customs and cultural backgrounds. 
• Strong control mind-set and attention to detail, Previous working experiences of control functions would be valuable
• Excellent communication skills, with a proficiency in both written and spoken English
• Minimum 5 years working experience.

 

Preferred Qualifications, Skills and Capabilities

• Experience in Investment Banking is preferable 
• Work independently whilst also operating effectively in a team based environment
• Demonstrate strong attention to detail, Be a self-starter, prioritize and manage a demanding workload
• Strong Microsoft Office capabilities especially excel and power point
• Develop relationships and demonstrate influence across a range of functions

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

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Salary