Location
India | India
Job description
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Job Profile:
FC Investigations function has been formed to create an industry leading capability within the bank to investigate cases pertaining to all types of Financial Crime Risk. The investigators will investigate the cases that are classified as ‘Major Cases’.The investigators will work mostly the cases related to fraud, both external and internal fraud. The investigators will also handle cases related to other financial crime risks such as AML, AB & C, Terror Finance subject to allocation. Fraud Risk impacts the bank both reputationally and financially and hence the investigators will also work on filing police complaints and follow up on court matters on account of such cases. The role holders will be based out of multiple locations across country and will be sole point of contact for FC Investigations locally.
Role holders will carry out activities that will include most of the following:
1. To manage fraud investigation function in the areas of secured and unsecured lending, primarily related to the WPB business, within the framework of policies issued by the Group & INM and under the overall guidance provided by SVP FC Investigations.
2. This will include compliance with appropriate Investigation guidelines/procedures relevant to secured/unsecured lending, liaison and conduct regular audit of the Areas to ensure all the angles of Financial Crime is investigated, reported and
3 . To strengthen rapport with the law enforcement agencies .
Principal Accountabilities
Impact on the Business/Function
Customers / Stakeholders :
Largely touches the WPB, HR, DBS and CMB, GTRF business / function.
Leadership & Teamwork
Operational Effectiveness & Control:
· Ensure timely investigation of the case with proper feedback and logical conclusion on fraud cases.
· Ensure timely and qualitative investigation on fraud case and submit detailed fact finding (investigation) report.
Major Challenges
The jobholder is expected to display maturity, and a sense of judgment in decision-making There are no set guidelines within which the incumbent can follow to detect fraud and to that extent the job is extremely challenging. It involves thinking out of the box, as the jobholder needs to be a step ahead of the fraudster. The jobholder contributes and receives guidance from the Senior Manager – FC Investigations & other stakeholders within Compliance.
Given the extreme sensitivity of the job, apart from being vigilant and alert at all times, the job holder needs to keep himself/herself constantly updated with regards to the prevailing fraud practices (local and international) by means of alerts, observations etc. is vital. Being in constant interaction with competitors and exchanging critical information is again very essential, as this would help stem potential fraud exposure.
In the industry, most banks, NBFCs rely on separate specialist staff depending on product, such as Mortgage fraud risk, secured lending, Unsecured lending, SME/ wholesale / Agri lending, staff / internal case (insider risk), AML investigations etc. Also across industry such roles are also supported/ led by Regional / Zonal Fraud risk managers. However, within HSBC, the jobholders will be expected to deliver as SME in investigations for all types of Retail / Commercial loan products and also for internal cases. They will be solely managing the location/ region.
Role Context
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