Customer Relations: Contributes customer satisfaction by executing service work according to customer order and expectation. Create and maintains good relationship with customer and identifies new sales opportunities.
HSE: ABRA preparation, applies safety rules and safety practices as well as environmental responsibilities. Electrical safety (10 LSR), necessary PPEs knowledge
Strategic Leadership: Coordinate with Operations, SCM and project management personnel for deliverables on daily basis.
Projects: Capable to handle green field projects independently including civil, installation, testing and commissioning.
Continuous Improvement: Good inter-personnel skills, flexible Job demands, travelling.
Communication: Customer handling skills, coordination/communication skills for taking support from cross functional team member to address the customer urgency.
Critical competencies required: Capable to prepare RCA/8D reports, ABRA, FQP, Bar chart, testing/commissioning/performance report singed by customer. Prepare detailed analysis report and give feedback to design quality for improvement action in weekly call.
Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business .
Your Background
Diploma or BE in Electrical or Electronics or Electrical & Electronics Engineering
Diploma with minimum 8-10 years field experience
BE with minimum 6-8 years field experience
Proficiency in both spoken & written English language is required
