Customer Sales Representative

Location

Delhi | India

Job description

Position Overview:

We are seeking a motivated and results-driven Customer Sales Representative to join our sales team. The successful candidate will be responsible for building and maintaining strong relationships with customers, understanding their needs, and promoting our products/services to drive sales growth. This role offers an exciting opportunity to contribute to the success of our company while honing your sales skills in a fast-paced environment.

Key Responsibilities:

1. Proactively engage with prospective and existing customers via phone, email, and in-person interactions to understand their needs and promote our products/services.
2. Conduct thorough product/service presentations and demonstrations to highlight key features and benefits, effectively addressing any customer inquiries or objections.
3. Develop and maintain a deep understanding of our product/service offerings, pricing structures, and competitive landscape to effectively position our offerings in the market.
4. Collaborate with the sales team to identify new business opportunities, generate leads, and follow up on sales inquiries to achieve sales targets and revenue goals.
5. Provide exceptional customer service throughout the sales process, ensuring timely responses to customer inquiries, resolving issues promptly, and ensuring customer satisfaction.
6. Utilize CRM software to maintain accurate records of customer interactions, sales activities, and pipeline management.
7. Stay informed about industry trends, market developments, and competitor activities to identify potential sales opportunities and make recommendations for continuous improvement.
8. Participate in sales meetings, training sessions, and professional development activities to enhance sales skills and product knowledge.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• Proven track record of success in sales, preferably in a customer-facing role.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
• Strong negotiation and persuasion skills, with a customer-centric approach to sales.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Proficiency in CRM software and Microsoft Office Suite.
• Flexibility to adapt to changing priorities and business needs.
• High level of energy, enthusiasm, and drive to achieve sales targets and exceed customer expectations.

Job tags

Salary