TOTM Tech India Pvt Ltd
Location
Bangalore | India
Job description
We are seeking a seasoned Principal Information Developer with over 8 years of experience in technical content writing for biometric solutions, including facial, fingerprint, and iris recognition technologies. The ideal candidate will be adept at developing robust documentation for APIs like eKYC, federated authentication, etc and creating comprehensive online and PDF documentation for system installation, configuration, and usage.
Responsibilities: Technical Documentation: Write, edit, and maintain technical documentation for biometric solutions, including system installation, configuration, and user manuals. API Documentation: Develop and maintain 'documentation as code' for various APIs, particularly focusing on eKYC APIs. Content Strategy: Create and implement a content strategy that aligns with product development goals and user needs. Collaboration with product teams: Work closely with product managers, software engineers, and other stakeholders to understand product details and document complex technical concepts in a user-friendly language. Agile Practices: Adapt to and incorporate modern agile practices in documentation workflows. Quality Assurance: Ensure the accuracy, consistency, and quality of all technical documentation. User Assistance: Develop help sections, FAQs, and tutorials for end-users. Feedback Incorporation: Gather user feedback to continuously improve documentation. Qualifications Experience: At least 8 years of experience in technical writing, preferably in biometric solutions. Education: Bachelor's degree in Technical Writing, Communication, Computer Science, or a related field. Technical Proficiency: (i) Strong understanding of biometric technologies (face, fingerprint, iris). (ii) Experience with documentation tools and 'documentation as code' practices. API Documentation Experience: Proven experience in documenting APIs, especially in the context of eKYC and related services. Agile Methodology: Familiarity with agile development processes. Communication Skills: Exceptional written and verbal communication skills. Collaboration: Ability to work effectively with cross-functional teams. Software Knowledge: Familiarity with documentation software (e.g., Gitbook, MadCap Flare, Sphinx, MkDocs,etc) and version control systems (e.g., Git/Bitbucket). Project Management: Ability to handle multiple projects simultaneously. User-Centric Approach: Strong focus on user experience in documentation.Job tags
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