Career Uplifters Placement Services
Location
Jaipur | India
Job description
Graduate with minimum 2-5 years experience in inbound voice process in BPO
domain of which 1-2 years should be in a customer service team handling capacity. Good communication skills in English and Hindi. Excellent interpersonal skills, coordination skills, team management skill Good knowledge about the product and working of business and standards Responsible for meeting performance targets by coaching and managing teams Person must make efforts to ensure that all members adhere to SLAs. Manage the team and control the Shrinkage / attrition rates. Data management and analysis Basic computer skills- Ms Word, Excel, PowerPoint. Self-drivenJob tags
Salary