Location
Bangalore | India
Job description
Fast-paced, dynamic and proactive, Prime Video, Compliance, Trust and Safety is dedicated to ensuring that Prime Video is a place for viewers, and creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or enforcing worldwide policy, the Compliance team is on the front lines of enhancing the PV experience and protecting free speech in our ever-evolving digital world. As a Sr. Associate, you are responsible for working with a global team of Policy, Program, Engineering, Legal and other teams to prevent violating content from appearing on PV. With cutting edge tools and technology, you evaluate abuse trends and quality, and develop workflows and processes that maintain our quality / community guidelines. You review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. This role will require on call work on weekends on a rotational basis.
Key job responsibilities
Passionate about working cross-functionally, thinking strategically, and keeping our users safe while protecting free speech. Manage day-to-day PV Compliance Trust & Safety Operations through content moderation and data labeling activities. Influence & execute the compliance strategy and drive the operations roadmap with cross-functional teams and drive continuous improvement Gather, analyze and utilize relevant data to develop ways to improve the overall PV user experience Research and stay up to date on key trends and suspicious patterns across policy areas. Participate in calibrations Review of controversial, sometimes offensive video content in line with PV’s community guidelines. Participate in on-call emergency escalation rotation as well as after-hours and weekend duty when necessary. Be a compliance subject matter expert for the company, and maintain expertise by regularly performing operational core work, handling escalations and quality audits
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND
- 1+ years of data-driven business operations processes experience
- Bachelor's degree
- Experience with Microsoft Office products and applications
- Experience with Excel
- Speak, write, and read fluently in English and Hindi
- Experience in regulatory compliance management with government agencies
- 2+ years of content compliance experience
Job tags
Salary
