Location
Mumbai | India
Job description
Overview:
The Telesales position is crucial to our organization as it plays a pivotal role in driving sales revenue and maintaining customer relationships. As a Telesales representative you will be responsible for reaching out to potential customers understanding their needs and persuasively communicating the value of our products or services.
Key Responsibilities:
- Initiate sales calls to potential customers
- Understand customer needs and offer solutions
- Utilize sales techniques to build rapport and close deals
- Maintain a high level of product knowledge
- Reach monthly sales targets
- Manage and update customer databases
- Handle customer inquiries and resolve issues
- Follow up with customers to ensure satisfaction
- Collaborate with the sales team to meet goals
- Adhere to telesales policies and guidelines
- Keep abreast of product updates and market trends
- Provide feedback on customer preferences and trends
- Attend sales training and meetings
- Prepare and submit sales reports
- Adhere to productivity and quality standards
Required Qualifications:
- High school diploma or equivalent
- Proven experience in telesales or a similar role
- Demonstrated ability to achieve sales targets
- Excellent communication and interpersonal skills
- Strong negotiation and persuasion abilities
- Customer service orientation
- Ability to work well in a team environment
- Resilience and ability to handle rejection
- Proficiency in CRM software and MS Office
- Understanding of sales performance metrics
- Good time management and organizational skills
- Flexibility to work in shifts
- Problemsolving and conflict resolution skills
- Adherence to sales ethics and compliance
- Ability to multitask and prioritize tasks effectively
LocationChandivali Mumbai
Language known :
Hindi Marathi ( ODIA BENGALITamilTelugu Malayalam & Kannada)
Rotational Off
communication,customer service,negotiation,bengali,conflict resolution,skills,customer
Job tags
Salary
