Location
India | India
Job description
Brief Introduction of the role:
The logistics representative in sales for the US market manages the movement of goods, inventory, and delivery to customers. They process orders, coordinate shipping logistics, handle customer inquiries, and ensure compliance with regulations. Their goal is to streamline operations and enhance customer satisfaction.
Key Responsibilities:
1. Market Research: Researching to identify new business opportunities and potential clients.
2. Lead Generation: Generating leads through various channels such as cold calling, networking, and digital marketing.
3. Client Relationship Management: Building and maintaining relationships with clients to understand their needs and provide tailored solutions.
4. Proposal Preparation: Creating and presenting proposals and pitches to prospective clients.
5. Negotiation and Closing Deals: Negotiating terms and closing deals to bring in new business for the company.
6. Order Processing: Handling incoming orders from customers, ensuring accuracy, and processing them efficiently to initiate the fulfillment process.
7. Shipping and Logistics: Coordinating with shipping carriers and logistics partners to arrange for timely and cost-effective transportation of goods. This includes managing shipping documentation and negotiating freight rates.
8. Customer Service: Addressing customer inquiries related to shipping, delivery schedules, and order status updates. Providing excellent customer service to ensure satisfaction and repeat business.
9. Data Analysis: Analyzing sales and logistics data to identify trends, optimize processes, and improve overall efficiency and cost-effectiveness.
10. Pipeline Management: Managing the sales pipeline, tracking progress, and reporting on sales activities and results.
11. Market Analysis: Analyzing market trends and competitor activities to identify potential areas for business expansion or improvement.
Key Skills:
● Strong communication and interpersonal skills.
● Ability to build and maintain client relationships.
● Problem-solving abilities.
● Customer-centric approach.
● Time management and organizational skills.
Job tags
Salary
