RRNVTECH
Location
Delhi | India
Job description
Job Summary We are seeking a highly skilled and experienced JIRA Implementation Specialist to join our team. The successful candidate will be responsible for leading the implementation of JIRA, a powerful project management tool, across our organization. This role involves understanding the needs of various teams within the company, configuring JIRA to meet those needs, providing training and support to users, and continuously improving our JIRA setup to optimize productivity and efficiency.
Responsibilities Collaborate with stakeholders from different departments to gather requirements for JIRA implementation. Configure JIRA to support various project management workflows, issue tracking, and reporting needs. Customize JIRA workflows, issue types, fields, screens, and permissions to align with organizational processes. Integrate JIRA with other tools and systems used within the company, such as Confluence, Bit bucket, and third-party plugins. Develop and implement best practices for JIRA usage, including standards for issue creation, naming conventions, and project organization. Provide training sessions and documentation to users at all levels of the organization to ensure adoption and proficiency with JIRA. Offer ongoing support and troubleshooting assistance to JIRA users, addressing questions, issues, and enhancement requests. Monitor and analyses JIRA usage and performance metrics to identify areas for improvement and optimization. Stay up-to-date with the latest features and updates in JIRA and recommend enhancements to maximize its value to the organization. Collaborate with the IT team to ensure the security, scalability, and reliability of the JIRA infrastructure. Qualifications Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience). Proven experience with implementing and configuring JIRA in a corporate environment. In-depth knowledge of JIRA administration, including workflow design, issue configuration, permissions schemes, and customizations. Strong understanding of Agile methodologies and how they are implemented in JIRA. Familiarity with JIRA integrations and plugins, as well as REST APIs for automation and integration purposes. Experience integrating JIRA with Office 365 tools such as Microsoft Teams, Outlook, and SharePoint for seamless collaboration and communication. Familiarity with bot development and integration for Office 365 Teams and JIRA to automate tasks and provide interactive assistance. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels of the organization. Analytical mind-set with a focus on problem-solving and continuous improvement. Ability to prioritize and manage multiple tasks in a fast-paced environment. JIRA Administrator certification Mandatory. Experience with other Atlassian products (Confluence, bit bucket) is a plus. This addition underscores the desire for advanced integration capabilities, such as bots, to streamline processes and enhance user experience within both Office 365 Teams and JIRA Job Type : Full Time Working Hrs . : EST (Eastern Standard Time)Job tags
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