Business Process Associate
Location
Noida | India
Job description
About Us
Rezo.ai is an AI-powered cloud for Customer Experience (CX) for enterprises – we have grown 20X in last 15 months
and our order book has grown by 2.5X in last 3 months. Rezo.ai has a marquee clientele comprising of large enterprises
in Banking, Financial Services, Insurance, Automobiles, Logistics and Consumer Durables sectors, where we automate
customer conversations across channels – voice, email, chat, social, WhatsApp and enhancing customer experience.
We also provide speech analytics services to our clients. Having built a strong brand name in India, we are also
planning our US foray in this year. Our growth has been funded by Seed Investment from US-based micro-VC fund
Modular Capital along with Dexter Angels and Veda VC. We expect to close our Series A funding round in next few
months and are working with a mission to become a Unicorn in next 3 years.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work
environment with immense growth opportunities, come and join us. We are looking for a smart, technical, and
energetic Business Process Associate having very good communication skills and zeal to excel in life.
Roles And Responsibilities - You will be responsible to work in the business operations team and track the key metrics agreed.
- Analyzing company processes for delays, obstructions, and weaknesses. Troubleshooting processing issues.
- Advising on process upgrades to improve production rates and reduce costs.
- Assessing process orders.
- Notifying Quality Assurance personnel of production flaws.
- Creating production process reports.
Requirements - 0-1 years of experience.
- Bachelor's degree in any stream.
- Good communications skills (ability to articulate/understand)
- Proficient in all Microsoft Office applications.
- The ability to work in a fast-paced environment.
- The ability to handle multiple projects concurrently.
- Confident individual
- Good to have somebody with a technical background/knowledge.
Location: Noida – Work from Office Cultural Fitment Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with latest AI technologies, in a fast growing and flexible work environment
with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the
platform, and grow fast.
Culture/Values We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a
successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their
professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer
services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to
providing our clients with the best possible service and our employees with the best possible career. Diversity makes us
smarter, more competitive, and more innovative.
Visit our website: for more information
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board
with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and immense growth opportunities
- Go on company-sponsored offsites and blow off steam with your work buddies
Job tags
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