Location
Mumbai | India
Job description
Develop and implement a comprehensive room sales strategy to maximize revenue and occupancy.
Analyze market trends, competitors, and guest preferences to identify opportunities and threats.
Set room rate strategies based on market demand and hotel occupancy.
Customer Relationship Management:
Build and maintain strong relationships with corporate clients, travel agencies, and tour operators.
Respond to client inquiries, negotiate contracts, and create customized packages to meet specific client needs.
Sales Team Leadership:
Supervise and motivate the sales team to meet or exceed revenue targets.
Conduct regular sales meetings, set targets, and provide training to enhance the team's sales skills.
Marketing and Promotion:
Collaborate with the marketing department to create marketing campaigns and promotions to attract guests.
Utilize online and offline marketing channels to enhance the hotel's visibility.
Revenue Management:
Monitor and adjust room rates based on demand and market conditions.
Implement yield management strategies to optimize revenue.
Reporting and Analysis:
Generate and analyze reports to track performance and make data-driven decisions.
Regularly report to senior management on sales and revenue results.
Customer Satisfaction:
Ensure the guest experience is of the highest quality by addressing guest concerns and feedback promptly.
Collaborate with other hotel departments to provide exceptional service.
Job tags
Salary
