Justwravel
Location
Noida | India
Job description
Skills : Communication,customer oriented,problem resolving,phone etiquette
Experience : 06 months - 1.5 years
1. Provide Customer support through phone, chat, and emails.
2. Work with other departments to resolve customer issues in a timely manner
3. Serve as a point of contact for customer queries and complaints
4. Proactively identify, investigate, and resolve recurring customer support issues
5. Proactively gather and utilize customer feedback and suggestions
6. Contribute to the development of future customer support processes
7. Communicate effectively with leads through emails and chats
8. Transfer leads to respective sales teams as per customer queries.
Job tags
Salary
