Field Service Engineer - Durban
Location
Bangalore | India
Job description
Wondering what's within Beckman Coulter Diagnostics & Life Sciences Take a closer look.
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Field Service Engineer in
KwaZulu-Natal region for Beckman Coulter Diagnostics is responsible for providing field service and technical support to customers in the diagnostic laboratory environment also this position is responsible for repairing, upgrading, moving, and maintaining all analyzers operational in the diagnostic laboratory or research environment. This is a support function to the company and the levels are maintained 24 hours a day, 7 days a week in line with the service provided by our customers. Main KPI's are service effectiveness, administrative compliance, and preventative maintenance visit completions.
This position is part of the
Service Department located in
Durban and will be fully remote.
At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the
Service Team and report to the
Supervisor Field Service responsible for
Durban Region on all Field Engineering Service Duties. If you thrive in an
amazing, multifunctional, fast paced, supporting role and want to work to build a world-class
Service organization—read on.
In this role, you will have the opportunity to: - To independently service, support and maintain a wide range of medical diagnostic equipment in line with company procedures.
- Demonstrate accountability for analyzers assigned to as preferred engineer.
- Possess sound administrative skills to complete all required tasks within the allocated timeframe.
- Adhere to all service department policies and procedures.
- Promote the company with customers and play an active role in customer retention initiatives.
- Possess a sound analytical and technical ability to assess and deal with difficult analyzer problems.
- Willingness to be part of an active call roster / standby, Overtime and ability to Travel locally and internationally.
- Possess sound communication skills to address issues effectively with internal and external customers.
- Determine, recommend, and implement solutions to customer software and hardware-related requests.
- Schedule own day-to-day activities, ensuring completion of business unit support agreement commitments.
- Identify potential service, training and product sales, or future business opportunities, recommending an action plan to the appropriate departments.
- Responsible For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we're driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.
Want to be part of a company whose products are part of cutting-edge research worldwide Join Leica Microsystems in our commitment to brilliant solutions and insight.
Leica Microsystems is one of the 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development, and delivery of solutions that safeguard and improve human health.
We currently offer the following position in our office in Bengaluru, which will be a hybrid.
You will join the
Leica Microsystems Medical Team based out in the Bengaluru office.
Your Responsibilities - Working closely with the Product Owner to build new application features for the iOS and Android platforms.
- Deploy new and updated applications
- Ensure the performance, quality, and responsiveness of mobile applications.
- Translate software requirements into module designs and specifications
- Develop software modules and automated unit tests
- Conclude the software architecture and implementation based on our platform architecture
- Create and maintain technical documentation
- Support the regulatory affairs team in the medical device documentation
- Collaborate with cross-functional teams to ensure the product meets performance, scalability, and reliability goals
YOUR PROFILE - Bachelor of Engineering or master's in software engineering or master's in computer applications or equivalent
- Overall, 7 to 12 years of experience in software development with 2+ years of experience in mobile applications development
- Excellent programming skills in C++/C#, Dot Net platform, and good mobile App development experience
- Ready to learn new technologies as per business need
- Mobile application development and Mobile device features within the App such as local storage / Camera / Geolocation tracking / Authentication etc.
- Strong understanding of OOPS, Data structures, computational complexity, and Design patterns.
- Team Player with a focused, goal-oriented, and self-dependent working attitude
- Extremely strong problem-solving skills
- Fluent in verbal and written English
- Ability to deliver in high-performance, results-oriented and, time-bound environment
What We Offer - We offer an attractive salary
- Our employees have the option to work from home in a hybrid model
- Equal pay is a matter of course for us
- We offer flexible working time models
GET MORE INSIGHT
Learn more about what we do and who we are by watching our company video 'We Are Leica':
At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Your interview team will provide additional information about this hybrid work arrangement. Explore the flexibility and challenge that working for Leica Microsystems can provide.
When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful
Danaher Business System tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
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