JPMorgan Chase & Co.
Location
Bangalore | India
Job description
Client Account Services is a global business aligned team that is instrumental in putting the client front and centre throughout our cohesive and consistent model. An organization that enables thought leadership and a team who are risk aware, flexible, empowered, and feel accountable to drive best in class service. Driving to be best in class through transformational change and technology innovation.
Job Summary
Your primary responsibility as a Reference Data Manager is to ensure all client queries and actioned and responded with utmost care and diligence. You should facilitate high quality and timely completion of all client requests. You must display great client service standards to define, analyze, to resolve inquiries and escalations. You should be able to closely manage day to day operations of the team/department, be able to proactively and strategically improve processes to ensure team members are high performing and meeting the firm wide quality standard.
Job Responsibilities
Required Qualifications, Skills and Capabilities
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Job tags
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