Miracle Hub
Location
Ahmedabad | India
Job description
Required Dealer Inhouse Trainer
Location: Ahmedabad
Industry Automotive industry
Must have experience as an Automobile Trainer candidate will have a background in a car dealership
Objectives of the job
To ensure Skill Enhancement of sales and aftersales staff :
a) Managing the dealership s training requirements including identification of training needs and nomination to required programs
b) Delivery of training courses and programs as per OEM s standards.
c) Ensuring that training provided by OEM to the sales and after sales staff supports the aims
and objectives of the dealership via inhouse trainings role plays tests etc. and provide feedback to OEM for future training requirements
d) Implementing an inhouse training system at the dealership
Key Responsibilities:
Job Designation/Field of Work:
1 Operational
To perform training needs analysis (TNA) for each department and identify the gap vis vis product knowledge sales process and soft skill
To provide inputs to OEM training team and take specific module to address the above needs and conduct trainings related to product knowledge sales process and soft skill wherever and whenever required
To maintain the central library for training and regularly update the inventory of the same thus reporting it to GM Sales & After Sales
To identify &; evaluate any external training program (if required) for the employees &; training department with prior approval of GM Sales & After Sales
Evaluation and Assessment of Trainings conducted
Inhouse Training:
Conduct Foundation Training on Brand through ETraining for all new sales staff
Conduct Internal Orientation training for Sales and After sales staff
Conduct Basic Auto Technology Module and Test as per OEM guidelines
Ensure implementation of On Job Training through Training Log Books
Conduct Product and Sales Process Training with role plays at dealerships
Train the team on product launch updates and competition comparison
On the job training and shadowing for Sales staff to improve conversion and productivity
To design conduct & monitor timely evaluations after the training has been imparted
Liaison with OEM
Coordination with OEM Team on Training Needs
To get updated information on Products and Processes in terms of Training Content from OEM s Sales Training and Aftersales Training team
.
Training MIS
Timely reporting of monthly MIS of Dealer sales staff
Manpower RequiredOnboardTrained status
Monthwise Training Report
To maintain records of each training program done and the evaluations completed in a separate file
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