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Professional Services Consultant


Reuters News Agency


Location

Bangalore | India


Job description

Job Description

The ONESOURCE Professional Services team is responsible for the delivery of implementation projects for new customers using the ONESOURCE suite of tax and accounting products. We are seeking consultants based in Bangalore to work with the Professional Services team across Australia, servicing primarily Australian customers. You will also have the in-person support of a team and major office based in Bangalore. This role is partly remote, partly in-office and will work closely under the guidance of more senior consultants. Initially, the role will focus primarily on designing, configuring and building templates and financial reports in ONESOURCE Accounts Production, and requires a consultant who can quickly and independently learn new software applications, with superb attention to detail. Accounting/finance experience is not essential, although would be highly regarded.

This role may be suited to techno functional consultants, domain consultants or business analysts.

Shift Timings: 7:30 AM IST - 4:30 PM IST

Hybrid Work Model: WFO Twice/Thrice a week.

About The Role

In this opportunity as Professional Services Consultant, you will:

Execute software implementation, customization and consulting assignments in accordance with project delivery guidelines, including:

  • Requirements capture, scoping, setup & design of software implementation projects.
  • Design, configuration and build within ONESOURCE products, in accordance with customer requirements.
  • Guidance and consulting with clients on their usage of ONESOURCE suite of products.
  • Project coordination & scheduling.
  • Proactive customer engagement.
  • Project risk management.

Contribute to the training of customers by facilitating face to face and remote training sessions, as well as:

  • Updating training materials, and documenting new materials as needed.
  • Recording & editing eLearning training videos.

About You

You're a fit for the role of Professional Services Consultant if your background includes:

  • Knowledge, Skills and Experience of at least two years in a software or IT role, preferably in delivery/implementation, or as techno functional consultant, domain consultant or business analyst.
  • Relevant tertiary qualification in software/IT.
  • Strong ability to learn new software applications, in particular the ONESOURCE user interface and available features quickly and independently.
  • Knowledge on XML to query in commands.
  • Very strong attention to detail.
  • Excellent Microsoft office skills.
  • Excellent presentation, interpersonal and communication skills (both verbal and written).

What's in it For You

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work How about a team that works every day to create a more transparent, just and inclusive future At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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