Jai Bajrang Steels
Location
Jaipur | India
Job description
Responsibilities: Outbound Calls - Make outbound calls to prospective customers using a prepared script to introduce the company's products/services and generate interest. Customer Follow-Up - Follow up with existing customers to ensure satisfaction, gather feedback, and promote additional products or services. Lead Generation - Identify and qualify potential leads through cold calling, referrals, and other lead generation techniques. Data Management - Maintain accurate and up-to-date records of customer interactions, transactions, and details of inquiries in the company's CRM system. Product Knowledge - Stay informed about the company's products/services, pricing, and promotions to provide accurate information to customers. Achieve Targets - Meet or exceed daily, weekly, and monthly targets for call volume, leads generated, and conversions. Customer Queries - Handle customer inquiries, resolve issues, and provide appropriate solutions, ensuring customer satisfaction. Communication Skills - Exhibit excellent communication skills to convey information clearly and persuasively. Team Collaboration - Collaborate with the sales and marketing teams to align strategies and achieve overall business goals. Feedback Reporting - Provide feedback and suggestions on customer trends, market changes, and competitor activities to the management team. Qualifications: Education - High school diploma or equivalent; additional education in communication or sales will be a plus.Job tags
Salary