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Revenue Cycle Representative_AR


IKS Health


Location

Secunderabad | India


Job description

Job Description

Key Responsibilities:

Process :

. Responsible for achieving the defined TAT on deliverables with the agreed Quality benchmark score.

. Responsible for analyzing an account and taking the correct action.

. Ensuring that every action to be taken should be resolution oriented whilst working on the specific task/case assigned.

. Task claims to appropriate teams where a specific department within IKS, or client's assistance is required to resolve them.

Billing:

. Responsible for ensuring accurate billing to the payer for a specific claim.

. Addressing the clearing house and front end rejections in a timely manner within a TAT of 24 hour period

AR:

. Follow up with the payors on open claims beyond a reasonable time period to identify it's accurate action.

. Analyze denials from insurances, verify its authenticity, understand causes and resolve them.

. Ensure claims are followed up as per assigned ticklers within the stated time period.

. Manage ageing on the assigned work file.

PP:

. Responsible for posting the electronic payments once received from the payer onto the client's system

. Responsible for posting the manual payments once received from the payer onto the client's system

. Balancing the Batches / Reconciliation

. Ensuring that correct balance is flipped to the patient where applicable.

. Ensuring that appropriate adjustments are executed based on payor policies, client guidelines, and adhoc approvals.

EV/BV:

. Responsible for reaching out to the payor to check on the insurance eligibility and the benefits of the patient

. Addressing the claims to insurance or Self Pay (Patient Attention) based on the eligibility identified

Qualifications : Graduate from any discipline is a must

Role Prerequisites:

. Minimum 1 year and above experience in AR, PP, Billing and EV/BV is a must.

Functional Competencies:

. Knowledge of the US healthcare RCM industry would be preferred

. Basic Knowledge of working on computers would be preferred

. Basic Knowledge of MS Office would be preferred.

. Typing Speed

. Eye for Detail

Behavioral Competencies:

. Team Work . Communication

. Customer Service Orientation . Accountability

. Analytical Thinking

. Please note: The competencies highlighted above under the functional and behavioral competencies are the MUST HAVE competencies in the role and need to be mandatorily measured during the assessments OR hiring process


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