Henson Group
Location
Delhi | India
Job description
Job Title: Azure Support Architect Department: Managed Services Position Type: Azure Support Architect, Level II Location: India Remote
Company Overview: The Henson Group is an award-winning Azure Expert Managed Service solutions company focused on selling and deploying Microsoft technologies for U.S. and international companies. For over 20 years, Microsoft and its partners have recommended the Henson Group for licensing, consulting, and managed services to corporations large and small. The company also offers competitive pay, health insurance, paid maternity & parental leave, and generous paid time off. At Henson Group, we aim to unleash the potential of people and technology. Our company was built around the idea that there is no success without team success. We foster a culture of inclusion and fairness where diverse interests, experiences, and backgrounds are celebrated. We strive to empower and unleash the potential of everyone to ensure that every employee has a path to success. We're in it together to make life better for each other, our customers, our partners, and our communities. Specifically, the Azure Support Architect Level I will: Serve as Level 3 resource supporting Henson Group Microsoft Azure customers. Requires knowledge of all major Azure Infrastructure as a Service (IaaS) services including but not limited to: o Networking: VNET, NSG, ASG, Route Tables, UDR, Subnets, Load Balancers, Express Route, Application Gateway o Compute: VMs, Availability Groups, VSS, SQL Servers, Azure Virtual Desktop o Security Devices: NSG, ASG, Firewalls, AppFW, VPN Gateway, Bastion, WAF o Monitoring: Azure Advisor, Azure Monitor, Azure Policy, Cost Management + Billing o Identity Management: Azure AD, MFA, Conditional Access o Storage: Managed Disks, Attached Storage, Storage Accounts, Blob, Queue, File o Platform as a Service: SQL, Web Apps, Event Hubs, Logic Apps Deploy Infrastructure for clients using Terraform. Must have in-depth knowledge of Terraform, Azure DevOps, and Infrastructure-as-Code best practices. Work with Engineers and Support Technicians on resolving incidents and problems for customers. Design, document, and build solutions for the above-referenced services that meet customer needs around robust, scalable, dependable architecture services conforming to Microsoft’s established best practices. Design and document assessment, migration, and implementation plans to deploy business solutions using the appropriate and recommended Azure services. Serve as the technical expert in one or more Azure Services areas that can be relied upon by internal resources, customers, and vendors to answer questions and build reference designs. Assist with Sales as a Pre-Sales resource to answer customer inquiries and promote the Henson Group Managed Services to potential customers. Participate in limited 24x7 On-Call rotation to assist the global client base. Perform other duties as required. Maintain individual SLA and SLO standards in service to clients. Lead single projects and engagements with clients to implement new services. Serve as a mentor to 1 or more support engineers or support technicians by providing one-on-one technical training. Maintain customer and best practice documentation. Qualifications and Requirements: A minimum of 5 years of experience working in IT, preferably in large environments, and at least three years of experience in supporting Azure. Lead migration projects for on-premises to Azure conversion for compute, storage, database, and or identity. Knowledge of tools and best practices required to operate Azure including migration tools, 3 rd party tools, and PowerShell. Experience analyzing, troubleshooting, and providing solutions for technical issues related to the Azure Platform Work experience in large international environments. Microsoft Expert Certification in at least one of these: o Microsoft Certified: Azure Solutions Architect Expert or o Microsoft Certified: Cybersecurity Architect Expert or o Microsoft Certified: DevOps Engineer Expert And at least two of these: o Microsoft Certified: Azure Administrator Associate o Microsoft Certified: Azure Data Engineer Associate o Microsoft Certified: Azure Data Fundamentals o Microsoft Certified: Azure AI Engineer o Microsoft Certified: Azure Network Engineer Associate o Microsoft Certified: Azure Security Engineer Associate o Microsoft Certified: Security Operations Analyst Associate o Microsoft Certified: Azure Developer Associate o Microsoft Certified: Azure Support Engineer for Connectivity Specialty Henson Group is an equal opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at Henson Group are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.Job tags
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