Customer Care Executive

Location

Hyderabad | India

Job description

Customer Care Executive (Lead attendance, CRM entry and conversion)

Job Description : We are seeking a motivated and results-driven Lead Generation Executive to support our Sales team in expanding our customer base and revenue. This role offers the opportunity to work in a dynamic and collaborative environment, identifying and engaging with potential clients to drive growth for Prowess Soft.

 

Qualifications : 

Bachelors degree or higher in business, Marketing, or Tech/Sales related field.

Proven experience in lead generation and sales prospecting, particularly in IT

Familiarity with CRM tools and lead management systems

Excellent communication and interpersonal skills

Self-motivated with a results-oriented mindset

Ability to work independently and as part of a collaborative team.

Strong organizational and time-management skills

Adaptability to fast-paced and dynamic work environments

Roles and responsibilities

Initiate outbound calls to prospective customers to introduce products or services.

Generate interest and build rapport to create opportunities for sales.

Develop a comprehensive understanding of the products or services being offered.

Effectively communicate product features, benefits, and unique selling points to potential customers

Qualify leads by assessing the needs, budget, and decision-making authority of potential customers.

Identify and prioritize high-potential leads for follow-up.

Deliver persuasive and compelling sales pitches to potential customers.

Address customer objections and concerns to overcome resistance and close sales.

Maintain accurate and up-to-date customer records in the CRM system.

Meet or exceed monthly and quarterly sales targets. 

Job tags

Salary

Rs 2.4 - 3.6 lakhs p.a.