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IT Program Manager


Medtronic Cardiac and Vascular


Location

Secunderabad | India


Job description

Careers that Change

We believe that when people from different cultures , genders, and points of view come together, innovation is the result -and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.

The Enterprise Managed Services (EMS) organization is the single point that centralizes support for managed services supplier relationships. As part of the Medtronic Information Technology Services organization, we are an enabling function that partners with internal customers (Operating Units, Functions, and Regions) to maximize the value of the managed services IT and BPO contract lifecycle and to elevate and sustain managed services supplier performance through active engagement governance.

The S enior IT Program S uper visor - Quality and Governance fills a pivotal role in ensuring the successful partnership with third party vendors . The successful candidate will leverage his/her proven relationship, quality management, communication, content development and program administration skills to support the management of a broad portfolio of managed services engagements. He/she will manage multiple priorities depending on the project, task, and/or issue at hand. He/she will have direct inputs to shape and to improve the vendor management operating framework .

This position reports to the Senior Director, Enterprise Managed Services.

A Day in the Life

Governance and Continuous Improvement

and quarterly operations meetings with workstream leaders and service providers to ensure that service delivery expectations are being achieved/exceeded

Technology, Tools, and Project Administration

Must Have: Minimum Requirements

MUST HAVE (Minimum Qualifications)

Nice to Have


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