Kaapro Management Solutions Pvt. Ltd.
Location
Anand | India
Job description
Job Description: -
• Customer service skills
• Manage Customer Service operations.
• Conduct customer satisfaction surveys.
• Establishing customer service policies and Procedures.
• Maintaining relationships with profitable Customers.
• Overseeing the customer services teams
• Setting targets and goals
• Supervise customer service team.
• Tracking budget expenses.
• Answer customer complaints
• Collaborate with other departments
• Creating a reliable customer loyalty program.
• Delegate and direct service tasks
• Introducing innovative solutions
• Managing a team of it specialists
• Nurturing mutually rewarding relationships.
• Pinpointing the need for updates
• Recruiting staff and doing appraisals
Service head,Service Manager,service
Designation: Service Head
Vacancies: 1
Experience: 20.0 Year(s) - 30.0 Year(s)
Telephonic Interview scheduled. Apply now and attend interview.
Job tags
Salary
Rs 15 - 25 lakhs p.a.
