Kapture CX
Location
Mumbai | India
Job description
Company Description Founded in 2014 in Bangalore, Kapture is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we provide a robust customer feedback management platform. With strategic offices in key locations including Bangalore, Mumbai, Delhi, Jakarta, UAE, Riyadh, Philippines, and Florida, Kapture is on a dynamic trajectory of global expansion.
Role Description This is a full-time on-site role for a Presales Solutions Consultant. The Consultant will be responsible for managing and providing technical expertise to the sales cycle in order to drive new business wins. The Consultant will also be responsible for crafting technical proposals and providing high level solutions design, while working closely with the sales team to understand customer requirements and provide best-fit solutions. Qualifications Strong Analytical Skills, Consulting, and Presales skills Experience in Sales and Project Management Excellent communication and interpersonal skills Experience with CRM, CX, or similar software Bachelor's degree in Information Technology, Computer Science, or related field Ability to work collaboratively with cross-functional teamsJob tags
Salary
