Cross Country Healthcare
Location
Pune | India
Job description
BASIC PURPOSE: The Manager, Application Delivery & Support is responsible for the implementation of custom or packaged solutions & provides business support for multiple applications used by core departments throughout the organization. The Manager acts as a subject matter expert throughout the lifecycle of all assigned applications, and is involved in planning, implementation, and production support. This individual will also coordinate end-user client relationships, while responding to both critical and routine application support requests, and interfaces with software vendors and consultants for development and support.
ESSENTIAL FUNCTIONS: • Collaborate with peers and management on process improvement ideas, policy and procedure enhancements, and opportunities to improve our project delivery experience. • Coach, lead and manage the team resources by sharing expertise for team development. • Effectively collaborates and communicates with the stakeholders and ensure client satisfaction. • Sets and manages client expectations effectively. • Strong business communication and people management skills. • Assist project team members in understanding the Use Cases and requirements. • Participate in designing architectures and suggest improvements. • Maintain latest technical/functional/managerial skills (as appropriate) required based on the company’s technical strategies. • Improve application performance or enhance product usability. • Other duties as assigned. QUALIFICATIONS: • Bachelor’s degree in computer science, related engineering, or technology • 14+ years of progressive technology leadership with a comprehensive experience set across all IT disciplines. • The position seeks proven leaders who can manage our NodeJs, AWS, Dell Boomi Cloud Integration projects and deliver to exceed customer expectations. • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. • Should possess strong hands- on designing and development skills in Nodejs, AWS • Experience in Java and any Integration Platform e.g., Dell Boomi, MuleSoft or similar Integration Platform is preferred. • Should manage and deliver resource allocation (people, hardware, software) • Knowledge of project management & analyst toolsets like JIRA, MS Project, Visio etc. • Develop and deliver progress reports, proposals, requirements documentation and presentations. • Candidate should have prior background of handling multiple projects, direct interaction with client managers and take complete responsibility for the delivery of the projects. • Experience with working on Agile/Scrum method of product implementation and delivery. • Great collaboratorJob tags
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